APAC Patient Experience & CX Strategy Leader
Johnson & Johnson, a global leader in healthcare, seeks a Director for APAC Patient Experience and PSP strategy to advance patient outcomes and market impact. You will lead regional PX initiatives, integrate Content.ai and Engagement.ai, and partner with regional Brand Leads to embed patient experience into launches. You will align cross-functional teams, govern outcome metrics, and ensure compliant use of patient data while driving CX value across APAC markets. J-18808-Ljbffr