Helpdesk Administrator - IT MSP

My client in the IT MSP industry is looking for a highly organised, detail-oriented and proactive Helpdesk Administrator to join their team. The role combines service desk coordination, client liaison, ticket triage and revenue assurance functions to ensure exceptional client service and operational effectiveness. The ideal candidate will be alert, switched on, customer-focused and comfortable working in a fast-paced technical environment. While this is not a technical support role, an understa…