Service Desk Agent I (iOCO0182)

Are you a Service Desk Agent who thrives on solving problems and keeping systems running smoothly? Were looking for a proactive go-getter who can monitor applications, manage incidents, and ensure timely resolution of service requests. Customer-focused and proactive Service Desk Agent with strong communication, incident management, event monitoring and customer service skills. Experienced in supporting system availability, monitoring applications, logging and escalating incidents, and ensuring …