Training and Certification Support Spec - II

The Support Specialist is to ensure a high degree of customer satisfaction with our products and services. It is a very self-driven position that requires a commitment to driving issues to full resolution. What you get to do in this role: Take ownership of customer issues from inception through resolution, and provide personal support to our customers Research, diagnose, troubleshoot, and identify resolutions to customer issues related to Training and Certification service offerings utilizing o…